FAQs

How much do you charge for delivery?

We currently charge £1 for delivery on all orders with no quantity limit. Orders are usually processed within 24-48 hours after payment has cleared and the order has been confirmed. This timeframe is not limited. Orders are sent Monday-Saturday 9am-4pm. If you place an order over the course of a weekend or UK bank holiday, your order will be sent the next available working day. For more info please read through our Shipping Policy.

What is your returns policy?

We are happy to offer a refund for any unwanted items within 14 days after you receive your items. Items must be unused and in their original packaging. Earrings are non-returnable. For more info please read through our Refund Policy.

Are all of your products handmade?

Yes! We only sell handmade products. Some products also feature materials designed in-house too. For more info please read through our Quality Guarantee.

Is it true you only use materials that you sustainably source?

Yes this is true. We try to use as much scrap material as possible as well as repurpose many clothing garments and large fabric based products, such as curtains; that we either purchase from charity shops or receive through donations.  

Do you work with Influencers or 3rd Parties?

Yes absolutely! We love it when people reach out to us. We are always happy to work with influencers within the fashion industry. Do not hesitate to get in touch!

Is your website secure?

Yes, our website is powered by Shopify and the majority of payments are captured using Shopify Payments. You can also use our "Express Checkout" feature and pay using PayPal, Apple Pay or Google Pay for added security.